Our Subscription & Refund Standards
Transparent parameters protecting your payments and premium subscriptions.
At Online Timetable Creator, we strive to offer the most visual, responsive, and seamless planning platform. Our Core Workspace is completely free to use. Premium subscriptions cover specialized tools like unlimited cloud storage and advanced AI credits.
1. 14-Day Money-Back Guarantee
If you are not entirely satisfied with your Premium account plan, you can request a full refund within 14 calendar days of your initial purchase. We maintain a "no-questions-asked" policy to ensure complete confidence in our utility service.
2. Processing Refund Requests
To initiate a subscription refund, please email our support counselors at support@timetablecreator.online with your logged-in user email and invoice number. Refund processing usually completes in 3-5 business days depending on your local banking partner.
3. Cancel Anytime
You can turn off automatic renewal of your premium scheduler account at any time from your settings panel. Once cancelled, your premium benefits will remain active until the end of your billing cycle.